City of Baytown
Utility Billing Department
2505 Market Street
Baytown, TX 77520
281-420-6515
We are Here to Serve You!
Our goal is to exceed your expectations and provide 100% excellent customer service, 100% of the time. If you need our assistance just call us at 281-420-6515. We are here to serve you!
Gina Roberson Rivon
Utility Billing Manager
TaKira Cooksey
Executive Assistant
Zubair Bawany
Billing Analyst
Customer Service
- We establish new service, transfer existing service, disconnect service and discuss the details of your account.
Yvonne Lopez
Utility Billing Coordinator
Collections
- We accept all payments on your account inside the office, drive-thru, night-drop and online.
Suzi Tallent
Collections Supervisor
Meter Operations
- We install, read, repair, replace and remove water meters. We also disconnect/reconnect water service. We check for leaks and assist with customer needs.
Rachel Dyer
Meter Operations Coordinator
